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Forgot Password Instructions

  1. Type your ID number in the Username field
  2. Type your birth date in the Birthday field with the 00/00/0000 format
  3. Select your address on file, or if not present, select None of These 
  4. Type your primary account email address in the Email address field
    **In most cases your email is your school provisioned email
  5. You may include a phone number if you wish to receive a SMS/text message with your temporary password (carrier charges may apply)
  6. Click on Submit