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Forgot Password Instructions

  1. Type your ID number in the Username field
  2. Type your birth date in the Birthday field with the 00/00/0000 format
  3. Select your address on file, or if not present, select None of TheseĀ 
  4. Type your primary account email address in the Email address field (in most cases: your school provisioned email)
  5. You may include a phone number if you wish to receive a SMS/text message with your temporary password (carrier charges may apply)
  6. Click on Submit